At the heart of resolving many hardware problems is the ability to diagnose and alter device settings effectively within this powerful tool.
[Updated] Watchdog DPC Violation Error with Multiple NVIDIA GPUs
In this article, we discuss an issue we have been seeing with triple or quad NVIDIA GPU configurations. When running a GPU and CPU heavy workload, it will cause the system to crash and give the DPC_WATCHDOG_VIOLATION error or “blue screen of death”. We have outlined a work around we have found to resolve this issue.
Critical Samsung SSD Firmware Update
What is Happening Despite historically being some of our most reliable parts, we have received a surprising number of reports of failing Samsung drives, specifically with the 2TB version of the 980 Pro. We have been working with Samsung to investigate these failures, and they have recently confirmed that there is an issue affecting the
Intel 12th Gen DRM Issues and the Corresponding ‘Fix’
Some games and applications with DRM software can’t recognize 12th Gen Intel Core Processor, causing them to crash or not load.
TS and TRS, oh and TRRS
Explanation of microphone/headphone technology. The letter T stands for Tip, and the R stands for Ring (like a ring on your finger, not like ringing the telephone).
Cables: Active or Passive, Which is Best
We hear the terms ‘active’ and ‘passive’ attributed to cables and equipment all the time. But what does it mean? Which one is better? Which one do you really need? We clarify the difference and explain how to choose between them.
Getting Started With Your New System
The Support department has written a litany of articles detailing various fixes, troubleshooting advice, software guidance, and technologies. We have compiled a list of what we deem the most useful for a new Puget System owner. If you’ve recently purchased a Puget Systems computer, you may find the following articles very useful as you familiarize yourself with your new build.
Basics of Network Troubleshooting
This article will guide you through our recommendations for troubleshooting network issues.
Windows 10 File Recovery Tool
Microsoft has released a data recovery tool, here it is in all it’s glory. This article will explain the purpose and usage of the Microsoft Windows 10 File Recovery Tool available from the Microsoft Store.
Using MemTest86
Guide of how to download, create bootable USB and run Memtest – also including instructions for running Windows Memory Diagnostic
